Terms & Conditions

Terms and Conditions

Effective Date: 18/03/2025
Last Updated: 18/03/2025

Welcome to Kisa Flour Mills L.L.C. These Terms and Conditions ("Terms") govern your use of our website www.kisaonline.com (the "Website") and the purchase of our products. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our Website.

1. General Terms

  • By using this Website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to modify or discontinue any aspect of our Website or services without prior notice.

2. Product Information & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

  • Prices are listed in AED and are subject to change without notice.

  • Discounts and promotions may be subject to additional terms and conditions.

3. Orders & Payment

  • By placing an order, you agree to provide accurate billing and shipping details.

  • We accept payments via cash and debit/credit card.

  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

  • Orders above AED 100 qualify for free delivery.

  • Orders below AED 100 will be charged a shipping fee of AED 20.

  • Delivery timelines are estimated and may vary due to unforeseen circumstances.

5. Returns & Refunds

  • Returns and refunds are subject to our Return Policy.

  • Products must be returned unused, in their original packaging, and within 2 days of receipt.

6. Intellectual Property

  • All content on our Website, including text, images, and logos, is the property of Kisa Flour Mills L.L.C and may not be used without permission.

7. Limitation of Liability

  • We are not liable for any direct, indirect, or incidental damages arising from the use of our Website or products.

  • In no event shall our liability exceed the total amount paid for your order.

8. Privacy Policy

  • Your use of our Website is also governed by our Privacy Policy.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

10. Contact Us

For any questions or concerns about these Terms, please contact us:

Kisa Flour Mills L.L.C
Al Warqa, Dubai
kisaspices@gmail.com
+971 52 756 6588